Privacy Policy
Effective Date: January 1, 2026 · Last Updated: October 2, 2026
1. Information We Collect
When you call, send SMS text messages, or interact with Locksmith North Port FL (registered under Florida LLC File #L25000496681), we collect information strictly necessary to fulfill requested mobile locksmith services. This information includes your telephone number, name, verbal description of your lockout situation, vehicle make, model, year, vehicle identification number (VIN) for key generation, and the physical street address or GPS landmark where our mobile van must arrive.
2. Purpose & Use of Information
The personal data you provide is used exclusively to:
- Dispatch our closest mobile locksmith vehicle to your North Port, Wellen Park, or Sarasota County location.
- Provide transparent upfront flat-rate pricing estimates via phone or text message.
- Verify legal vehicle or property ownership prior to conducting non-destructive entry or key cutting.
- Process credit card and electronic payments through encrypted, PCI-compliant payment gateways.
- Provide written warranties (90 days to 1 year) on key cutting, programming, and lock hardware.
3. Data Sharing & Third Parties
We do not sell, rent, lease, or trade your personal information, phone numbers, or dispatch records to any third-party marketing companies, lead aggregators, or advertising networks. Information may only be disclosed to law enforcement authorities if required by Florida state law or court subpoena, specifically in connection with vehicle theft investigations or verified property ownership disputes.
4. Payment Security & Data Retention
All payment transactions processed by our mobile technicians use end-to-end encrypted mobile card readers complying with Payment Card Industry Data Security Standards (PCI-DSS). We do not store full credit card numbers, CVV security codes, or magnetic stripe data on our local mobile devices or website servers. Customer dispatch records are retained solely for internal accounting, warranty verification, and legal tax compliance under Florida state regulations.
5. Contact Information for Privacy Concerns
If you have questions regarding this Privacy Policy or wish to request the removal of your customer contact record from our internal dispatch logs, please contact us directly at [email protected] or by calling our central office at (941) 337-2992.